International bank partners with Pythian for 24x7 database support.

Financial Services

HQ in Australia; clients in 30 countries worldwide

When an international bank’s payment platform experienced aggressive customer growth, the demand threatened to cause database performance and security issues. As the bank’s internal IT teams began to feel overwhelmed, they turned to their trusted database partner Pythian for their proactive database management service.

The bank can operate their vital payments platform confidently, while freeing up their in-house tech teams for key priority projects.

Complete peace of mind, knowing their data systems are seamlessly operating

The bank has confidence that their Microsoft (MS) SQL Server data systems are seamlessly operating. With Pythian as their database partner, the bank knows their systems have round the clock coverage; database monitoring, issue resolution, and 24/7 support 365 days of the year.

Internal tech teams can focus on priority tech projects

With Pythian managing, monitoring, and supporting the banks data systems, their internal tech teams can focus on key priority projects - scaling the payment platform alongside their customer demand.

Pythian helped the bank optimize their database performance and strengthen security with the Microsoft (MS) SQL Server database version upgrade.

The bank appreciates the Pythian team for:

• Their breadth of database skill sets and experience levels
• Their expertise in Microsoft (MS) SQL Server and data management
• Their proactive and collaborative approach to database management, performance optimizations, database version upgrades, and database security and compliance