The organization turned to Pythian because of their broad experiences with other Cassandra clients to help troubleshoot and resolve the root cause of the recurring problems. Pythian quickly determined the performance and scalability issues, recommending a software upgrade and configuration changes to improve network throttling. In addition, Pythian examined the data modeling architecture and proposed a series of recommendations to fine-tune and optimize system availability and performance.
“We brought in the Pythian Cassandra experts to help us resolve some very complex performance issues. They worked extremely well with our in-house resources, customizing their support to fit our specific needs rather than forcing a pre-set process on our organization. Their flexibility and broad skill set was beyond our expectations and we learned things about Cassandra and our own operations that will guide us in our future effort.”