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Customer Success

Oracle Database upgrade complete with less than 30 minutes of downtime

This retailer needed an upgrade and they couldn’t risk much downtime from their production system. They turned to Pythian for a solution that kept them up to date with the most current Oracle Database version with minimal outage.

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Overview

Industries

Retail & E-commerce

Locations:

Boston, Massachusetts

Our customer needed to upgrade from Oracle Database 11g in Amazon Web Services’ Relational Database System (AWS RDS) to Oracle Database version 19c – with less than 30 minutes of downtime. 

Pythian developed a client-approved proof of concept and migration plan including process-specific monitoring and alerting for dependencies, a fall-back strategy, and a customized solution not publicly available using Oracle’s Dynamic Monitoring Service (DMS) tooling.

Pythian achieved the upgrade with minimal downtime and no application complications.

What we did

Pythian developed a client-approved proof of concept and migration plan. 

  • Developed process-specific monitoring and alerting for dependencies
  • Implemented fall back strategy
  • Customized solution not publicly available using Oracle’s Dynamic Monitoring Service (DMS) tooling
 
 
 

Technologies used

 
  • Amazon Relational Database Service (RDS)
  • Oracle Database 11g and 19c (in Amazon RDS)
  • Amazon Database Migration Service (DMS)

 

Key Outcomes

Pythian achieved the upgrade with minimal downtime and no application complications.

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