Ixaris grows with Pythian’s expert data infrastructure support

Customer Success

Ixaris grows with Pythian’s expert data infrastructure support 

Since 2002, Ixaris has developed innovative global payment applications based on open-loop prepaid card systems (Visa and Mastercard). With over $15 million in transactions per month, Ixaris engaged Pythian to manage their growing MySQL database. 


With over $15 million in transactions monthly, Ixaris, a global provider of electronic payment applications, required a dedicated team to provide 24×7 monitoring for their database system. While searching for the best option to increase manpower, Ixaris’ DBA left the company, leaving them without the in-house expertise to optimize queries and create backup procedures.  

Instead of recruiting multiple people to fill the roles, Ixaris outsourced its DBA requirements to Pythian. 

What we did

  • Provided 24×7 monitoring and emergency support for MySQL database 
  • Created replication setups and performed MySQL version updates to provide scalability and reliability 
  • Executed and optimized queries to improve performance, created backup procedures for high availability, and handled release scripts to assist with data integration 

Technologies used

  • MySQL 

Key Outcomes

I would recommend Pythian to any company that either does not have the manpower or the skills internally to handle their database operations. For rapidly growing start-ups, like Ixaris, Pythian’s skills and round-the-clock support were invaluable and helped us meet the resource demands we needed.

– Andre Vella, Head of Data Management, Ixaris 

4-6 hours to 15 minutes reduction in application downtime

Increased performance, scalability, reliability, and availability of MySQL database 

Explore our Database Services 

No matter your business, no matter the challenge: Pythian’s solutions drive results. 

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